Guide reviewed 7 November 2026. Confirm current contact details and service arrangements directly with the provider.
Medical contact information is most useful when it is saved before it is needed. Households, travellers and workplace managers can use KgweboKard to locate hospital, clinic, pharmacy and medical-supply profiles in Botswana. A directory entry does not establish that a facility offers emergency care or stays open overnight. This guide separates emergency contact preparation from routine healthcare enquiries, and explains what to confirm directly with a provider. For an immediate emergency, use the official emergency service rather than submitting a website enquiry.
Save an official emergency contact first
Botswana's government Emergency Medical Services page directs callers to 997 and describes a 24-hour service. Save the official information and know how to describe your location, a nearby landmark and a callback number. Follow the dispatcher's instructions. The government page identifies the places served; do not assume that a directory map pin establishes ambulance coverage, response time or a particular facility's emergency capability. The service information is linked below so readers can check the current official guidance.
For a household or workplace contact sheet, distinguish ambulance dispatch from a clinic reception, pharmacy or routine appointment line. Keep the sheet accessible and review the numbers periodically. Travellers should also save their insurer's assistance contact and discuss location-specific arrangements with their accommodation or tour provider before departure.
Confirm clinic and pharmacy opening arrangements
Use the Hospital and Clinics, Pharmacies and related healthcare categories to identify providers in Gaborone, Francistown or Maun. Call to confirm current hours, the service required and whether an appointment is necessary. Ask specifically about overnight, weekend or public-holiday arrangements; a general business listing or searchable profile is not evidence of 24-hour clinical service. Where a provider cannot assist, ask it which appropriate service to contact next.
For a routine consultation, explain the type of appointment you need without posting sensitive medical details in public reviews or enquiry forms. Ask how the practice handles fees, medical-aid enquiries, referrals and records. Availability and service scope can change, so check directly rather than relying on an old screenshot or saved listing.
Source equipment and home-care supplies carefully
Medical equipment and consumables require a clear specification. Tell the supplier what item has been recommended, the model or size where applicable, and whether delivery, setup or instruction is required. Ask about servicing, warranty support, replacement parts and consumable availability. Clinical suitability should be established with an appropriate healthcare professional; a product category is not a treatment recommendation. For recurring clinic orders, confirm quantities, expiry dates, storage conditions and the process for handling unsuitable or damaged stock.
Keep the supplier's quote and product information, and establish a contact for follow-up support. For a mobility aid or monitoring device, check whether demonstration and adjustment are available. The aim of the directory is to help you find the relevant provider efficiently while leaving medical assessment and treatment decisions with qualified professionals.
Frequently asked questions
What official ambulance number is listed by Botswana's government?
The government Emergency Medical Services page lists 997. Use the official source linked in this guide for current service information and follow the dispatcher's instructions.
Are all listed clinics open 24 hours?
No. Confirm opening hours and emergency capability directly with the facility. A directory profile alone does not establish either.
How can a practice correct its contact details?
Contact KgweboKard with the business profile and an official correction source. Do not include patients' private medical information.
Directory contacts and further information
Start with the relevant KgweboKard directory. Use these links to build an enquiry list and confirm current services directly.
Browse Hospital and Clinics, Pharmacies, Medical Equipment and Consumables, Gaborone directory, Francistown directory, Maun directory.
Directory profiles to contact: Sidilega Private Hospital, PHARMA LULU HEALTH CARE, Life Gaborone Private Hospital. These are contact starting points, without an independent endorsement or availability guarantee.
Official and primary information: Botswana government: Emergency Medical Services.
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